Shipping policy

All of our products are shipped from our warehouse in Europe.
Typically orders are shipped one working day after the order has been placed.
Average delivery time varies from country to country, but you can expect it within 6-7 working days. 

Returns & Refunds

We hope that you’ll love everything you buy from us.

However, if for whatever reason you are not satisfied, simply return it or exchange it. We will gladly refund the full purchase price, upon receipt of the returned product.

If you will need to return your product, please review the information below and email us at hello@gentleandrose.com

• Returns must be made within 30 days of your receiving date for a refund
• Merchandise must be in its original, unopened, and unused condition
• We regret that we do not refund original shipping costs with the return

• All returns will be credited to the original payment method used at the time of purchase
• Returns will be processed within 1-2 weeks of our office receiving your item.

 

Please contact customer service with any questions by email at:

hello@gentleandrose.com

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